The Acting Inspector-General of Police, Mr Mohammed Adamu, has ordered the reversal of the name “Public Complaint Rapid Response Unit to Complaint Response Unit.

The former I-G, Mr Ibrahim Idris, on November 2016, changed the name from CRU to PCRRU after five months of assumption of office.

A statement issued by the Head of the unit, Mr Abayomi Shogunle, an Assistant Commissioner of Police, on Friday in Abuja, said the decision was based on a recommendation by him.

Shogunle explained that the decision also followed some feedbacks from the public and stakeholders working with the unit on police accountability in the country.

The CRU established in November 2015, is a unit in the force saddled with the responsibility of receiving and resolving all complaints about professional misconducts emanating from policing activities and operations nationwide.

He said that members of the public could reach the CRU on 24 hours basis daily via the following channels: 0805 700 0001 and 0805 700 0002 (for phone calls).

Others are 0805 700 0003 (for SMS and WhatsApp only), BBM: 58A2B5DE; Twitter: @PoliceNG_CRU; Facebook: @PoliceNgCRU and Email: or


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