In a bid to enhance service delivery and promote transparency, the Corporate Affairs Commission (CAC) has officially launched its service charter. The charter aims to provide stakeholders with essential information on accessing CAC services, complaint procedures, and customer obligations.
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During the presentation of the service charter to the public, Alhaji Garba Abubukar, the Registrar General/CEO of the Corporate Affairs Commission, emphasized the importance of creating awareness among CAC stakeholders. He reiterated the Commission’s commitment to engaging customers to improve service delivery, urging stakeholders to familiarize themselves with the contents of the charter.
The Registrar General further highlighted CAC’s dedication to providing prompt and efficient service in alignment with global best practices. The service charter serves as a guide for customers, outlining the Commission’s responsibilities and expectations from its stakeholders.
In a her remark at the launch event, Nnena Akajemeli, the National Coordinator/CEO of Servicom, applauded the milestone achievement of the Corporate Affairs Commission. Akajemeli called on other government agencies to emulate the exemplary practices of the CAC. Represented by Ngozi Akinbodewa, the SERVICOM Scribe encouraged CAC customers to make effective use of the opportunities provided by the service charter.
Akajemeli also took the opportunity to commend the CAC for its commitment to prompt and efficient service delivery, even in the face of certain challenges. The Corporate Affairs Commission has consistently maintained its reputation as one of the leading government agencies in providing efficient services to its customers.
With the introduction of the service charter, the CAC aims to establish greater transparency, accountability, and customer satisfaction. The charter serves as a guide for both the Commission and its stakeholders, fostering a conducive environment for conducting business transactions and facilitating economic growth.
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