The Nigeria Customs Service has announced the rescheduling of its recruitment pre-test for shortlisted applicants in the Superintendent Cadre, following what it described as “earlier challenges.”
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In a notice released on Thursday, the Service said the affected candidates, who had previously received emails, had now been regrouped into four batches — A, B, C, and D.
“All shortlisted Superintendent Cadre candidates should use their NIN to check their Batch, Date, and Time via https://updates.customs.gov.ng,” the notice stated.
The Customs Service emphasised that compliance with the new schedule is compulsory, warning: “Strict compliance with your assigned Batch and Time is mandatory. Failure will lead to disqualification.”
The notice further clarified that applicants in the Inspectorate and Assistant Cadres would be contacted separately.
“Inspectorate and Assistant Cadre applicants should NOT log in at this stage,” the Service added.
According to the NCS, the pre-test is not meant to determine recruitment outcomes but to help candidates get familiar with the online process.
“The Pre-Test does not affect your recruitment outcome; it is only meant to help candidates familiarise themselves with the system and aid proper planning of the exercise.”
It also reassured applicants that there would be no changes to the earlier test link.
“All shortlisted Superintendent Cadre candidates should kindly note that the Pre-Test Link is the same as the one earlier sent,” the Service said.
The Customs recruitment drive continues to attract huge interest from Nigerian youths eager for opportunities in the federal workforce, making clarity around the process a top concern.
PUNCH Online reports that the rescheduling comes after thousands of applicants were unable to access the portal during the September 22 test. https://punchng.com/applicants-lament-ordeal-as-glitches-mar-customs-pre-test
Many had complained of repeated “500 Internal Server Error” and “Gateway time-out” messages, with some stranded for hours in cybercafés.
Several applicants took to social media to lament their ordeal. One user, Kiliya (@musa_kiliya), wrote that many candidates “could not access the site for about two to three hours, yet the site still did not open. Most cyber cafés were overcrowded.”
Another, Mario Twinsley, queried why the system failed to handle traffic, asking: “Who are your developers? Are they not aware of load balancing?”
The Customs Service later admitted the failure was due to heavy traffic and assured that technical teams were working to stabilise the portal.
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