The Federal Civil Service Commission has appealed to candidates participating in the 2025 Directorate Level Promotion Computer-Based Test to exercise patience as the commission transitions from manual examinations to a digital format.

The appeal followed complaints from some candidates about long travel distances, logistics challenges, and technical difficulties.

Responding in a statement on Monday, the commission’s spokesman, Taiwo Hassan, said the commission acknowledged concerns raised on social media about the process.

Hassan noted that the transition to CBT may come with challenges for both candidates and the commission.

The statement partly read, “The Federal Civil Service Commission solicits Candidates’ understanding on the 2025 Directorate CBT Promotion Examinations

“The FCSC informs the candidates sitting for the 2025 Directorates Level Promotion Examination that the commission is aware of the inconveniences they may go through while preparing for the CBT promotion examinations.

“However, as with most innovations, there may be some gaps. Transition from manual examinations to CBT comes with its attendant hurdles both for FCSC and the candidates.”

According to him, the examinations are being conducted using Joint Admissions and Matriculation Board facilities to ensure credibility, transparency and convenience.

“As the commission leverages on JAMB facilities for the conduct of the 2025 Directorate Levels CBT examination, we are not only concerned about the credibility and transparency of the process, but also the convenience of the candidates, hence, the commencement of the first run exercise at JAMB Centres in the FCT,” the statement added.

Hassan, however, said based on feedback received, the commission is considering decentralising examination centres to all 36 states and the FCT in future exercises and exploring other technology-based options to improve the process.

“Following feedback from the public, the commission wishes to assure all candidates that it will consider the possibility of decentralising the examination centres across the 36 States and FCT, using other technology-enabled innovations to make the process seamless for future examinations, ” Hassan said.

He stated that the Head of the Civil Service of the Federation is considering arrangements for ministries, departments and agencies to process duty tour allowances for eligible officers travelling outside their duty stations to write the examinations, subject to available resources and public service regulations.

“In the meantime, the Head of the Civil Service of the Federation is exploring the possibility of getting MDAs to process Duty DTA for eligible officers travelling outside their duty stations to sit for the examinations, in line with PSR 140107 and extant Financial Regulations, within the limits of available resources, ” he said.

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