Due to the recent hiccups experienced by bank customers and their inability to use mobile apps and other digital touchpoints, Nigerians have begun the search for alternatives as fintech firms have taken over the ecosystem and provided better experiences.

These licensed mobile operators have provided relief to many Nigerians at the time of unprecedented transaction failures.

The mobile money operators offer incentives such as zero transfer charges and daily rewards to customers.

Many customers on these platforms are concerned about the legality of the platforms and wonder if they are authorised or licensed to operate in Nigeria.

The worries have prompted the apex bank to draw up a list of authorised operators in the financial ecosystem.

The development comes as the CBN barred bank agents from offering PoS services.

CBN releases guidelines for PoS operations

CBN released the regulatory framework for agent banking operations, which includes several restrictions to mitigate risks in the financial sector.

The guideline was announced in a circular titled Exposure Draft of the Regulatory Framework for Agent Banking in Nigeria, signed by Musa I. Jimoh, the director of the Payments System Management Department.

In the 31-page document, the CBN dedicated Section 8.3 to outline prohibited activities for agents.

Recall that one of the key restrictions in the guideline is that agents must not use the purchase option on PoS terminals for cash-in and cash-out transactions.

The CBN has also warned agents against transactions where a receipt or acknowledgment cannot be generated. In addition to the abovementioned restrictions, the circular prohibits agents from conducting transactions in foreign currency. Agent banking is a financial inclusion service that aims to extend the reach of retail banking services to all segments of the population, especially residents of rural areas.

The service providers include First Monie, EcoBank Express, UBA Moni, Zenith Mobile Money, and others.

The CBN has observed that the agent banking initiative has led to the proliferation of financial service agents across Nigeria.

Reports say a significant and growing portion of financial transactions is now conducted through agents.

  • Approved mobile money operators
  • Abeg Technologies Limited
  • Chams Mobile Limited
  • eTranzact International Limited
  • Fortis Mobile Money Limited
  • Funds And Electronic Transfer (FETS)
  • Limited Hedonmark Management Services Limited
  • Pagatech Limited
  • Palmpay Limited
  • Parkway Projects Limited
  • Teasy International Company Limited
  • Nanonow Digital Services Limited
  • VTNetwork Limited
  • Xpress MTS Limited
  • Kongapay Technologies Limited
  • Visual ICT Limited
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