The Chartered Institute of Bankers of Nigeria (CIBN) said stakeholders in the banking industry are working assiduously towards ensuring that issues related to the availability of the new naira notes are addressed.

The institute said in a statement signed by Akin Morakinyo, Registrar and Chief Executive, “We sincerely empathize with the banking public on the difficulties encountered in accessing the new Naira notes which heightened tension and, in some cases, provoked acts of violence at different customer touchpoints.

“Whilst we understand the plight of bank Customers, we passionately appeal for calm and understanding as the regulator (the Central Bank of Nigeria) and the operators (the banks) are working assiduously to bring the situation under control”.

The Registrar added that relevant stakeholders within the ecosystem are being engaged with a view to addressing the unintended consequences of the laudable Naira Redesign Policy.

“To this end, we beseech the general public to eschew any act capable of exacerbating the current situation and exercise restraint while we enjoin all our members to carry on their duties with utmost professionalism and diligence”, he added.

The Chartered Institute of Bankers of Nigeria, the umbrella professional body for banks and bankers is confident that this phase will pass with the cooperation of all and sundry, and our country Nigeria will come out of this stronger.

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